Internal Benchmarking


Most organizations monitor their own performance in order to identify change in key business activities over time. This may mean looking at the performance of the organization as a whole or comparing the performance of difficult individual teams or business unit with each other. Performance monitoring is continuous process. Those with an interest in an organization’s business (shareholder, analyst, management, etc.) will wish to compare result over time in order to reveal trends in business performance. This is the only way to discern whether performance is in line with expectations. Management will be interested in far more then overall organizational performance. Manager will assess the performance of individual activities involved not just a business unit. Part of this process will involve regular analysis of performance against target e.g. financial performance budget, sales and production achievement against target.

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