The 360 review is a professional feedback opportunity that enables a group of coworkers to provide feedback on an employee’s performance. The feedback is generally asked for by the manager to whom the employee reports.
Coworkers who participate in the 360 review usually include the boss, several peers, reporting staff, and functional managers with whom the employee works regularly.
Hence, the name of the feedback opportunity comes from the fact that performance feedback is solicited from all directions in the organization.
The 360 review differs from an employee appraisal which traditionally provides the employee with the opinion of his or her performance as viewed by the manager. These employee appraisals tend to focus on the progress the employee achieved on job goals.
The manager may seek feedback from other employees, especially managers, about the employee’s performance, but it’s not part of the formal system.
In contrast, the 360 review focuses more directly on the skills and contributions that an employee makes. The goal of the feedback is to provide a balanced view to an employee of how others view his or her contribution and performance in areas such as leadership, teamwork, interpersonal communication and interaction, management, contribution, work habits, accountability, vision, and more, depending on the employee’s job.
The review allows coworkers to assess the employee’s impact on furthering goal accomplishment and positive customer results as observed by team members.
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