Fishbone diagrams

Ishikawa diagrams (also called fishbone diagrams, or herringbone diagrams , cause-and-effect diagrams, or Fishikawa) are causal diagrams that show the causes of a certain event — created by Kaoru Ishikawa (1990).

A common use of the Ishikawa diagram is in product design, to identify potential factors causing an overall effect and to help identify the root cause of non-conformances.

Ishikawa diagrams were proposed by Kaoru ishikawa in the 1960s, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management.

The defect is shown as the fish’s head, facing to the right, with the causes extending to the left as fishbones; the ribs branch off the backbone for major without causes, with sub-branches for root-causes, to as many levels as required.

Ishikawa diagrams were popularized in the 1960s by Kaoru Ishikawa, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management.

The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton.

It was first used in the 1960s, and is considered one of the seven basic tools of quality management, along with the histogram, Pareto chart, check sheet, control chart, flowchart, and scatter diagram. See Quality Management Glossary. It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton.

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