(adsbygoogle = window.adsbygoogle || []).push({}); A performance metric measures an organization’s behavior, activities, and performance. It should support a range of stakeholder needs from customers, shareholders to employees. While ...

(adsbygoogle = window.adsbygoogle || []).push({}); 1. Which of the following options is an important issue in the definition of communication? a. Transmission and reception of messages b. Involvement of people c. Process of communication d. ...

1. ________ makes us from opinion on an individual based on one element. a. Noise b. Halo effect c. Distance d. Time pressure 2. _____________ means an additional idea accompanying every idea that is expressed. a. Mechanical Failure b. Information Overload c. ...

1. What is lateral communication? a. Communication flows from superiors to subordinates b. Communication flows between manager and members of other work – groups c. Communication flows between peers d. None of the above 2. When communication flows ...

1. Rearrange the steps in appraisal process. A. Objectives of performance appraisal B. Establish job expectations C. Design in appraisal programme D. Performance Management E. Appraise performance F. Performance interview G. Archive appraisal data H. Use ...

1. __________ refers to the learning opportunities designed to help employees grow. a. Training b. Development c. Education d. All of the above 2. How does training and development offer competitive advantage to an organisation? a. Removing performance ...

1. Which method is used for evaluating the performance of executives or supervisory positions? a. Psychological Appraisals b. Assessment Centres c. Behaviourally Anchored Rating Scales d. 360 degree feedback 2. In which country was the assessment centre ...

1. Which of these is an advantage of the critical incidents methods while performing performance appraisal? a. Minimise inventory costs b. Negative incidents are generally more noticeable than positive ones c. Evaluation is based on actual job behaviour d. ...

1. ______ is an objective assessment of an individual’s performance against well-defined benchmarks. a. Performance Appraisal b. HR Planning c. Information for goal identification d. None of the above 2. What is linked with performance appraisal? a. ...

1. Selection is ______ in its application as much as it seeks to eliminate as many unqualified applications as possible in order to identify the right candidates. a. Both negative and positive b. Positive c. Negative d. None of the above 2. Rejection of ...