The purpose of the exit interview is to provide feedback on why employees are leaving, what they liked or did not like about their employment and what areas of the organization they feel need improvement.
Exit interviews are one of the most widely used methods of gathering employee feedback, along with employee satisfaction or exit surveys. Furthermore, exit interviews can result in the leaver having a more positive view of the organization.
Done correctly, exit interviews are a win-win situation for both the organization and the leaver. The organization gets to retain a portion of the leaver’s knowledge and make it available to others, while the leaver gets to articulate their unique contributions to the organization and to “leave their mark.”
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