The research work of Kenneth Thomas and Ralph Kilmann in the 1970s led to the identification of five styles of conflict and the development of a widely used self-assessment called the ...

Techniques below aim to help managers to understand the complexities of conflict management. 1. Be aware of conflict 2. Take a considered and rational approach to conflict 3. Investigate ...

Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict. The aim of conflict management is to enhance learning ...