The human resources division of any company has the daunting task of ensuring that the company has the best and most effective workforce possible. For this reason the human resources division plays a vital role in any company, and especially when it comes to the overall employee satisfaction and their well-being. It is therefore imperative that the Human Resources department have a finger on the pulse at all times when it comes to the company’s goals and objectives, and that they are able to constantly look at new ways to keep the employees happy, motivated and on the right track.
Employee morale
One of the key functions of any human resources department should be to keep employee morale up. This is especially important during hard times, such as when the economy is not good, or the company is cutting back. Employees need to feel secure and valued. It is up to the human resources department to ensure that the work environment is up to the right standard, and that the employees are motivated and looked after.
Introduce incentive programs
Part of the human resources departments’ role should be to include looking into and implementing incentives and benefits for employees. The aim should be to introduce the right balance of incentives and benefits to motivate the employees to perform at their best. Almost all companies will offer some benefits to its employees, either to appear competitive and to attract job seekers, or to comply with regulations.
Develop star performers
It is up to the human resources department to be constantly in touch with management in order to ensure that leadership development is being addressed, and that all managers and those in line for management roles are being supported, trained and mentored effectively. It is important that future leaders are provided with the correct training and tools in order to succeed.
Recruitment, training and staffing
It vital that the human resources department be in a position where it is able to deal effectively with recruiting, training and staffing needs. They need to be able to devise strategies to attract job seekers to the company, and to manage headcount and the recruitment process. Training is also very important, it is the human resources departments’ responsibility to figure out what training is required and how to go about doing the training in such a way as to have the least impact on the productivity of the company’s employees.
Increase productivity
The human resources department should work hand in hand with management and their departments to ensure that employee productivity is at a peak. Issues around work routines need to be analysed and adjusted as required in order to increase productivity.
Implement strategies and policies
One of the roles of the human resources department should be to implement strategies and policies relating to the management of individuals, taking into account ethical business practices and costs.
Conflict resolution
It is the duty of the human resources department to also weed out and resolve issues amongst employees. Even though companies generally work hard to find employees who are a good fit for the company’s culture, there is still inevitably conflict and issues that are going to arise from time to time. This is because there are so many different personalities within a work environment, and means that conflict is bound to arise from time to time. It is up to the human resources department do deal with the conflict as and when it arises, as when conflict does not get dealt with it can result in resignations or firing which will cost the company money.
Working in human resources can be tough. It is imperative for any company that has a human resources department to ensure that they hire a team that is able to understand the business and where it is going. Also that the human resources team is able to identify and understand the core of the business and what they want from it. Also that they are able to build a relationship with those who work for the company. They also need to be able to provide solutions and identify risks within the company.
The bottom line is that the human resources department of any organisation holds a tremendous amount of responsibility. They deal with the people issues of the company, including the recruiting of its employees, training them, motivating them, as well as handing areas such as performance reviews and ensuring that the work environment is conducive to their well-being and productivity.
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