Interview can help us to better assess the candidate, as well as be a valuable vehicle for relaying information to prospective employees.
For anyone who interviews prospective job candidates, whether as a recruiter in HRM or in any other capacity, there are several suggestions we can offer for improving the effectiveness of interviews:
1. Obtain detailed information: when such information is unavailable, you may tend to rely more on factors less relevant to the job, allowing bias to enter into the assessment. You should therefore, at a minimum, have a copy of the recent position description as an information source. You are now ready to structure the interview.
2. Structure the interview: reliability is increased when the interview is designed around a constant structure. A fixed set of question should be presented to every applicant.
3. Review the candidate’s application form and resume: this step helps you to create a more complete picture of the applicant in terms of what is represented on the resume / application, and what the job requires. This will help you to identify specific areas that need to be explored in the interview.
4. Put the applicant at ease: assume that the applicant will be nervous. For you to obtain the kind of information8 you will need the applicant will have to be put at ease.
5. Ask your questions: the questions you are asking should be behaviorally based. Such questions are designed to require applicants to provide detailed descriptions of their actual job behaviors.
6. Conclude the interview: let the applicant know that all of your questioning is finished. Summarize what you have heard from the applicant, and give the applicant an opportunity to correct something that is unclear; or discuss anything that you may gave not addressed in the interview.
7. Complete a post interview evaluation form: Along with a structured format should go a standardized evaluation form. You should complete this item by item form shortly after the interviewee has departed while the information and your notes are still fresh in your mind.
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